NHTSA Complaint #10747868 — 2005 TOYOTA SIENNA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10747868
Vehicle	2005 TOYOTA SIENNA
Component	WHEELS
Date of Incident	May 30, 2014
Date Filed	August 11, 2015
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE SPARE TIRE FROM OUR 2005 TOYOTA SIENNA FELL OFF AND WAS LOST DUE TO THE IDENTIFED DEFECT IN THE SPARE TIRE CARRIER CABLE. THE SPARE TIRE FELL OFF AFTER THE DEFECT HAD BEEN IDENTIFIED THROUGH A RECALL NOTICE FROM TOYOTA, BUT BEFORE TOYOTA HAD A REMEDY FOR THE DEFECT. WHEN A REMEDY WAS IDENTIFIED, WE BROUGHT THE CAR TO THE DEALER FOR THE FIX BUT THEY REFUSED TO REPLACE THE ALREADY LOST SPARE TIRE. TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING OUR SPARE TIRE DUE TO THIS IDENTIFIED DEFECT.

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