NHTSA Complaint #10747558 — 2005 TOYOTA MATRIX AIR BAGS

Complaint Details

ODI Number	10747558
Vehicle	2005 TOYOTA MATRIX
Component	AIR BAGS
Date of Incident	May 18, 2015
Date Filed	August 10, 2015
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER AIR BAG LIGHT STAYED OFF WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. IN ADDITION, THE AIR BAG LIGHT STAYED ON WHEN NO ONE WAS SEATED IN THE FRONT PASSENGER SEAT AND THE ELECTRONIC CLOCK FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

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