NHTSA Complaint #10747499 — 2011 DODGE RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10747499
Vehicle 2011 DODGE RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 1,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

THE RAM 1500 I PURCHASED NEW WAS SOLD TO ME WITH AN ACTIVE REAR AXLE RECALL IN EFFECT. I WAS TOLD THAT A RECALL ORDER WAS IN PLACE AFTER I PURCHASED THE TRUCK AND THAT THE PARTS FOR THIS RECALL WERE NOT AVAILABLE AND I WOULD RECEIVE NOTIFICATION TO BRING MY TRUCK IN FOR THE RECALL REPAIR ON THE REAR AXLE. I NOTICED A GROWLING TYPE NOISE COMING FROM THE REAR END REPORTED THIS TO THE DEALERSHIP. THEY INFORMED THIS WOULD BE REPAIRED WHEN THE REAR AXLE PARTS ARE INSTALLED. I BROUGHT THE TRUCK BACK FOR THE REPAIR AND THEN RETURNED AT A LATER DATE DUE TO A RECURRING GROWLING NOISE IN WHICH THEY ADDED MORE FLUID.I NOW UNDERSTAND ANOTHER RECALL IS FORTHCOMING TO REPAIR THE SEAL ON THE REAR AXLE BOLT. THIS TRUCK SHOULD NOT OF BEEN SOLD DUE TO THE UNSAFE CONDITION TO ME. FAMILY AND OTHERS. THIS HAS BEEN A PERSISTENT PROBLEM AND SHOULD NOT BE CONSIDERED AS A REMEDIED VEHICLE ESPECIALLY WITH THE UPCOMING RELATED RECALL.I BELIEVE THIS SHOULD BE INCLUDED IN THE BUY BACK DUE TO THE ONGOING PROBLEMS OR RETURN FOR A NEW VEHICLE PURCHASE.

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