NHTSA Complaint #10747182 — 2012 FORD FOCUS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10747182 |
| Vehicle | 2012 FORD FOCUS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 56,658 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
WHILE DRIVING DOWN THE HIGHWAY THE STEERING STARTED TO ACT WEIRD. IT WOULD GIVE A LOT AND GO TIGHT THEN GIVE AGAIN. A LOT OF PLAY IN THE WHEEL, WHEN IT WAS PERFECTLY FINE BEFORE. THEN AFTER 30 SECONDS OR SO OF THIS, THE INFORMATION LIGHT POPPED UP AND SAID "STEERING FAULT STOP SAFELY". I PULLED OVER TO SIDE OF ROAD AND STOPPED. THEN IT TURNED RED, LOCKED THE STEERING WHEEL AND SAID "STEERING LOSS STOP SAFETY". NOW THE CAR IS STUCK AND I AM ON THE SIDE OF THE ROAD CALLING A TOW TRUCK. IT WENT TO THE MECHANIC WHO DID SOMETHING TO GET THE CAR TO WORK AGAIN, AND 15 MINUTES OF DRIVING THE CAR AGAIN THIS CYCLE REPEATED ITSELF. IT HAS HAPPENED TO ME 3 TIMES AS OF THE WRITING OF THIS MESSAGE. I AM SCARED TO GET BACK IN THE CAR AT THIS POINT AS I HAVE A NEWBORN AND DON'T WANT TO RISK IT. I DON'T KNOW WHAT TO DO. I HAVE TO DRIVE IN ORDER TO GET TO WORK.
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