NHTSA Complaint #10746957 — 2012 HONDA ODYSSEY

WHILE MOVING APPROXIMATELY 65 MPH DOWN A MODERATE GRADE, I APPLIED LIGHT TO MODERATE BRAKING. I IMMEDIATELY FELT A VIBRATION IN THE FRONT END AND SHAKING IN THE STEERING WHEEL. THIS VIBRATION AND SHAKING ONLY OCCURRED WHILE APPLYING THE BRAKES. THE SENSATION WAS SEVERE ENOUGH TO QUESTION STABILITY OF THE VEHICLE SO I EVENTUALLY VISITED THE DEALERSHIP AND THEY ADVISED ME THAT THE FRONT ROTORS WOULD NEED TO BE REPLACED. IT SEEMS PREMATURE FOR THE ROTORS TO NEED REPLACEMENT AFTER ONLY 29,000 MILES, PARTICULARLY CONSIDERING THAT THE ORIGINAL BRAKE PADS THEMSELVES HAVE PLENTY OF LIFE LEFT. MY CONCERN FOR MY FAMILY'S SAFETY COMPELLED ME TO SPEND OVER $200 TO HAVE THE DEALERSHIP REPLACE THE ROTORS (AT THEIR RECOMMENDATION) WITH NEWLY DESIGNED HONDA ROTORS. THE DEALERSHIP WAS GENEROUS IN GIVING ME A DISCOUNT, (ORIGINAL COST WAS TO BE IN EXCESS OF $300) HOWEVER HONDA CORPORATION REFUSED THE COVER THE COST OF THE REPAIRS WHATSOEVER. I HAVE RESEARCHED THIS ISSUE AND HAVE LEARNED THAT MANY PEOPLE HAVE EXPERIENCED EXACTLY WHAT I HAVE. HONDA'S REDESIGN OF THE ROTORS AND COMMUNICATIONS WITH THE DEALERSHIP CONFIRMS THAT THERE IS A LEGITIMATE PROBLEM WITH THE BRAKES OF THIS VEHICLE. BRAKING AND STEERING CONTROL ARE COMPROMISED WHEN NEEDED MOST- GOING DOWN A HILL AT INTERSTATE SPEED. I BELIEVE THIS TO BE A SERIOUS, ONGOING SAFETY CONCERN FOR THIS VEHICLE AND ACTION SHOULD BE TAKEN. I WANT TO REITERATE THAT THE DEALERSHIP HAS DONE ALL THEY CAN TO FIX THIS PROBLEM, THE INACTION LIES WITH HONDA CORPORATION EXCLUSIVELY. THANK YOU *TR