NHTSA Complaint #10746949 — 2006 JEEP COMMANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10746949
Vehicle 2006 JEEP COMMANDER
Component ENGINE
Date of Incident
Date Filed
Mileage 71,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER FOR MY JEEP COMMANDER STATING THAT I MAY EXPERIENCE AN UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING, WHICH COULD RESULT IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKING, AND INCREASES MY RISK OF A CRASH. I HAVE CALLED CHRYSLER GROUP RECALL CENTER 1-800-853-1403, OPTION 6 COUNTLESS TIMES, UNFORTUNATELY MANY TIMES HAVING TO HANG UP AFTER WAITING 25 MINUTES TO GET THROUGH. I HAVE ALSO REPEATEDLY CALLED BEYER/JEEP/CHRYSLER 973-644-3200 AND THEY HAVE BEEN VERY SHORT WITH ME AND TELL ME THE SAME THING EVERY TIME I CALL- THEY HAVE NO DATE OF WHEN THE PART WILL BE IN. WHEN I DRIVE ON THE HIGHWAY, I AM TERRIFIED OF LOSING CONTROL OF MY CAR. I HAVE SEEN ON THE NEWS PEOPLE THAT HAVE BEEN IN ACCIDENTS BECAUSE OF THIS IGNITION SWITCH AND HEARD THAT CHRYSLER HAS A BUYOUT PROGRAM. I AM INTERESTED IN FINDING OUT ABOUT THIS PROGRAM BECAUSE I THINK THAT WAITING OVER A YEAR, AND WITH NO RESOLUTION IN SIGHT, IS A BIT RIDICULOUS AND I DONT WANT TO BECOME A STATISTIC. PLEASE ADVICE ME AS TO WHAT MY NEXT STEP SHOULD BE.

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