NHTSA Complaint #10746023 — 2010 BMW 3 SERIES ENGINE

Complaint Details

ODI Number	10746023
Vehicle	2010 BMW 3 SERIES
Component	ENGINE
Date of Incident	July 25, 2015
Date Filed	August 4, 2015
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN DRIVING ON PA-401, I APPROACHED STOP SIGN AT PA-82. MY SPEED WAS APPROXIMATELY 40 MPH, SLOWING TO MAKE A ROUTINE STOP. WHEN APPROACHING THE INTERSECTION AT LOW SPEED, I STARTED HEARING A PULSING THUMP FROM THE PASSENGER SIDE OF THE CAR. DROVE SLOWLY HOME AND HAD THE CAR TOWED TO A BMW DEALER. IT TURNED OUT THAT THE TWO ALUMINIUM ENGINE MOUNT BOLTS ON THE PASSENGER SIDE OF THE CAR SNAPPED. THIS MEANT THAT THE ENGINE WAS NOT PROPERLY FASTENED TO THE FRAME - A VERY DANGEROUS SITUATION. ENGINE MOUNT BOLTS SHOULD NOT SNAP FOR NO REASON. AND BMW SHOULD COVER THEIR REPLACEMENT (PARTS AND LABOR) AT NO CHARGE TO THE OWNER. (MY CAR WAS CERTIFIED PRE-OWNED, SO I ONLY HAD A $50 OUT OF POCKET COST, BUT ONCE IT EXPIRES LATER THIS YEAR, MY COST WOULD HAVE BEEN SIGNIFICANTLY HIGHER, NOT TO MENTION THE DANGER OF DRIVING A CAR WITH A BOUNCING, UNSECURED ENGINE)

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