NHTSA Complaint #10745350 — 2014 DODGE DART

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10745350
Vehicle 2014 DODGE DART
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 14,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I PURCHASED MY DODGE DART IN OCT 2014. ON JULY 10 2015 I GOT INTO MY CAR AND NOTICED THE SPEEDOMETER WAS NOT WORKING. I RETURNED HOME AND CALLED THE DEALER TO GET IT TO THE SHOP. MY APPOINTMENT WAS FOR JULY 15 AND I DROPPED IT OFF THE EVENING OF THE 14TH. THEY CALLED ON THE 16TH OF JULY TO SAY MY VEHICLE WAS READY AND THAT THEY REPROGRAMMED THE COMPUTER. I WAS DRIVING IT THE NEXT DAY AND THE SPEEDOMETER WAS NOT WORKING AGAIN. I CALLED THE DEALER AND MADE THEM AWARE AND TOOK THE CAR BACK TO THEM. I ALSO PROVIDED VIDEO TO THEM SHOWING THE ISSUE AT HAND. THE DEALER CALLED ON THE 24TH OF JULY TO SAY I COULD COME AND PICK UP MY CAR UNTIL THE PART CAME IN TO REPAIR MY SPEEDOMETER ON AUGUST 5TH. THEY TOLD ME THEY DO NOT FEEL A SPEEDOMETER THAT DOES NOT WORK IS A SAFETY CONCERN.

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