NHTSA Complaint #10745067 — 2007 MAZDA CX9 SUSPENSION

Complaint Details

ODI Number	10745067
Vehicle	2007 MAZDA CX9
Component	SUSPENSION
Date of Incident	November 13, 2012
Date Filed	July 30, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WHILE DRIVING THE VEHICLE, MAKING A RIGHT TURN INTO A PARK, THE DRIVERS SIDE WHEEL WAS DISLODGED FROM THE VEHICLE. UPON INSPECTION BY THE REPAIR MECHANIC, WERE TOLD THAT LOWER BALL JOINT DISCONNECTED FROM THE SUSPENSION, CAUSING MULTIPLE DAMAGE TO THE SUSPENSION AND DRIVE TRAIN ON THE CAR. MORE THAN $1,775.00 DOLLARS WORTH. ON 7/30/15, WE TOOK THE CAR TO THE TIRE CENTER FOR 4 NEW TIRES, WE WERE TOLD THAT THE ALIGNMENT COULD NOT BE COMPLETED BECAUSE OF LOOSE TIE ROD AND LOWER BALL JOINT ON PASSENGER SIDE OF THE VEHICLE. THIS CONCERNS ME FOR THE SAFETY OF MY FAMILY. MY WIFE WAS DRIVING THE FIRST TIME WITH 3 KIDS IN THE CAR, AND NEEDLESS TODAY IS MORE CONCERNED NOW, BASED ON TODAY'S REQUIRED REPAIR.

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