NHTSA Complaint #10744901 — 2010 DODGE CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10744901
Vehicle	2010 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	January 14, 2015
Date Filed	July 30, 2015
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER DOOR LOCKING MECHANISM INDEPENDENTLY SHIFTED. THE CONTACT ALSO STATED THAT IT TOOK NUMEROUS ATTEMPTS WHEN LOCKING OR UNLOCKING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

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