NHTSA Complaint #10744778 — 2009 GMC ACADIA

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE DAY TIME RUNNING LIGHTS FAILED ON SEVERAL OCCASIONS. THE CONTACT INDICATED THAT THE SOCKETS AND HOUSING FAILED TO SUPPORT THE POWER FOR THE LIGHTING WATTAGE, CAUSING THE COMPONENTS TO PREMATURELY MELT. THE BULBS WERE REPLACED MORE THAN TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RECOMMENDED THAT THE HOUSING BE REPLACED FOR THE DAY TIME RUNNING LIGHT ASSEMBLIES. THE FAILURE RECURRED WITH BOTH LIGHTS SHORTING. THE DEALER, PER THE CONTACT'S REQUEST, DISCONNECTED THE DAY TIME RUNNING LIGHTS TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY. IN ADDITION, THE CONTACT EXPERIENCED THE REAR LIFTGATE CLOSING WITH FORCE, WHICH BRUISED HIS HEAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) BUT WAS WAITING FOR MONTHS TO DETERMINE WHEN THE MANUFACTURER WOULD BE ABLE TO SUPPLY THE REMEDY AND THE PART TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 47,274. UPDATED 11/20/15*LJ UPDATED 12/14/2017*CN