NHTSA Complaint #10744769 — 2014 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10744769
Vehicle 2014 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 26,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

ON 13 MAY I WAS COMING TO A METERED LIGHT WHEN A LANE SPLITTER CAUSED ME TO HARD BRAKE TO AVOID THE SPLITTER. MY TRUCK, WITH NO PROMPTING FROM ME SHUT OFF. I WAS NEARLY REAR ENDED BY A SEMI BEHIND ME. ON 6 JUNE I WAS COMING TO A LIGHT AND NEARLY STOPPED AND MY TRUCK SHUT OFF. ON 7 JULY I WAS COMING TO A STOP AT A STOP LIGHT AND MY TRUCK SHUT OFF. EACH TIME THIS HAPPENS THE TRUCK TURNS OFF, THE TURN DIAL FLASHES "P" (AS IT IS CURRENTLY IN D). I PUT THE TRUCK IN P, TURN THE IGNITION BACK ON, PLACE TURN DIAL INTO D AND DRIVE. EACH TIME CARL BURGER DODGE SAYS THAT MY TRUCK DOESNT "CODE" AND THEY CANT RECREATE THE ISSUE. I PROVIDED THEM WITH VIDEO'S OF WHAT HAPPENS THAT I FOUND ON YOUTUBE AND THATS WHEN THEY STARTED A "STAR" CASE WITH CHRYSLER MAIN. MY CHRYSLER CUSTOMER CARE ASSISTANCE ADMITS THERE IS AN ISSUE SAYING "THE TECH'S ARE WORKING ON IT" BUT THEN SAYS THE BEST THEY CAN DO IS "GIVE ME 3 FREE YEARS OF OIL CHANGES". I AM A DISABLED VETERAN AND I HAVE REACHED LEMON LAW STATUS BUT CARL BURGER IS NOT DOING ANYTHING AND CHRYSLER SAYS ITS CARL BURGERS RESPONSIBILITY TO TAKE MY TRUCK BACK BUT CARL BURGER SAYS ITS CHRYSLERS. THIS TRUCK IS GOING TO GET ME KILLED. THERE IS ANOTHER REPORTED CASE IN CHULA VISTA, CA AND CHRYSLER ALSO GAVE THEM 3 FREE YEARS OF OIL CHANGES JUST LIKE THEY DID WITH ME. YOUR RECALL DIDNT INCLUDE THIS YEAR/MAKE AND MODEL AND IT CANT JUST BE MY TRUCK, THERE IS A DODGE FORUMN THAT HAS THIS ISSUE ON THE ENTIRE THREAD BUT SINCE NO CUSTOMERS VEHICLES "CODE" CHRYSLER IS KEEPING THIS QUIET, I THINK THEY REALLY HAVE NO IDEA WHAT IT IS. CARL BURGER SAYS THEY CANT KEEP TAKING MY TRUCK APART BUT "WE BELIEVE YOU". PLEASE LOOK INTO THIS.

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