NHTSA Complaint #10744725 — 2012 FORD FIESTA

I FIRST SUBMITTED A REPORT ON THIS SITE BACK IN DECEMBER 2013 REGARDING ISSUES WITH MY TRANSMISSION/CLUTCH. I HAD OWNED THE CAR FOR A YEAR AND HAD ABOUT 36000 MILES ON MY CAR WHEN IT STARTED STALLING BUT THE ISSUES PROBABLY STARTED AROUND 20-25,000 MILES. ALTHOUGH I DO RECALL ONE INSTANCE ABOUT 6 MONTHS AFTER I BOUGHT THE CAR WHEN THE ENGINE/TRANSMISSION SEEMED TO CUT SHORT ON THE HIGHWAY. MOST OF THE TRANSMISSION ISSUES INVOLVED SHUDDERING/SHAKING AND GROWLING NOISE/STALLING SENSATION WHEN IN 1ST/2ND GEAR.MY MECHANIC (NON-FORD RELATED) MENTIONED IT DIDN'T SEEM NORMAL. A FEW WEEKS LATER MY CAR SEMI-STALLED IN AN INTERSECTION. I TOOK IT TO FORD, THEY KEPT MY CAR FOR A MONTH UNTIL THEY GOT THE PART AND "FIXED" IT. A FEW MONTHS LATER I GOT A LETTER STATING THERE WERE ISSUES WITH TRANSMISSION. BUT NO FORMAL RECALL WHICH IS SHOCKING....NOW A YEAR AND HALF LATER AND ABOUT 15,000 MORE MILES ON MY CAR I HAVE STARTED FEELING THAT SAME SENSATION WHEN DRIVING. I KNOW THE ISSUES WITH MY TRANSMISSION IS STARTING AGAIN. I RECENTLY MOVED OUT OF STATE, AND THE DEALERSHIP I CALLED IS GIVING ME THE RUN AROUND WHEN BRINGING IT IN (NO AVAILABLE APPOINTMENTS FOR WEEKS, NO FREE RENTAL CAR WHICH IF IT'S UNDER WARRANTY I SHOULD GET). PLUS THERE IS THE DOOR/LATCH RECALL. THIS CAR IS UNSAFE, I'M SHOCKED THERE HASN'T BEEN MORE RECALLS OR TAKING THE CARS WITH THIS TYPE OF TRANSMISSION OFF THE ROAD.... ALREADY CONTACTED FORD REGARDING MY FRUSTRATIONS WITH THIS CAR. THEY'VE EXTENDED THE WARRANTY BUT WHAT GOOD WILL THAT DO WHEN THE WARRANTY IS UP AND THE TRANSMISSION IS FAILING EVERY 20,000 OR MILES OR SO? OR WHEN SOMEONE GETS HURT? THE FAIR THING FOR THEM TO DO IS APOLOGIZE FOR THEIR MISTAKES, TAKE THE CARS OFF THE ROAD, AND REIMBURSE PEOPLE FOR THE CARS. INVESTING IN QUALITY CAR THAT IS SAFE AND RELIABLE IS IMPORTANT. FORD IS NOT IT. ......UPDATED 10/20/15 *BF UPDATED 12/13/2017*CN