NHTSA Complaint #10744670 — 2011 DODGE RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10744670
Vehicle 2011 DODGE RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 15,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

MY 2011 RAM 1500 SUMMARY REPORT SHOWS: "NO RECALL INFORMATION AVAILABLE". THE DEALER EXPLAINS MY TRUCK IS NOT ELIGIBLE FOR THE BUYBACK OFFER. IS THE DEALER CORRECT THAT THE VEHICLE IS NOT PART OF THE FCA BUYBACK OFFER? I TALKED TO A CHRYSLER REP ON 7/28/15 WHO RESEARCHED THIS AND THE RECALL AFFECTS THE 2011 RAM 1500 WITH A 9:25 REAR AXLE AND THAT MY TRUCK HAS A DIFFERENT(?) REAR AXLE. I'M NOT SURE WHAT HE IS TALKING ABOUT. IS A RECALL LETTER REQUIRED? RECALL SUBJECT : REAR AXLE PINION NUT MAY LOOSEN AT DIFFERENTIAL , 1 INVESTIGATION(S) REPORT RECEIPT DATE: FEB 06, 2013 NHTSA CAMPAIGN NUMBER: 13V038000 COMPONENT(S): POWER TRAIN POTENTIAL NUMBER OF UNITS AFFECTED: 278,229 ALL PRODUCTS ASSOCIATED WITH THIS RECALL EXPAND DETAILS CLOSE 13 ASSOCIATED DOCUMENTS EXPAND MANUFACTURER: CHRYSLER GROUP LLC SUMMARY: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009-2012 RAM 1500 TRUCKS MANUFACTURED FROM DECEMBER 1, 2009, THROUGH OCTOBER 20, 2011; MODEL YEAR 2009-2011 CONSEQUENCE: IF THE REAR AXLE PINION NUT LOOSENS, THE AXLE CAN LOCK UP AND CAUSE A LOSS OF VEHICLE CONTROL AND/OR A VEHICLE CRASH WITH LITTLE WARNING. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A PINION NUT RETAINER, FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 7, 2013. RECALLSINVESTIGATIONS COMPLAINTSSERVICE BULLETINSNHTSA ID'S

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