NHTSA Complaint #10744360 — 2012 DODGE CARAVAN AIR BAGS

Complaint Details

ODI Number	10744360
Vehicle	2012 DODGE CARAVAN
Component	AIR BAGS
Date of Incident	December 15, 2014
Date Filed	July 28, 2015
Mileage	4,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE COMPUTER CHIP WAS REPLACED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE, WHERE THE AIR BAG SENSOR AND THE AIR BAG HARNESS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

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