NHTSA Complaint #10744303 — 2006 CHEVROLET MALIBU MAXX

GENERAL MOTORS HAS A RECALL FOR DEFECTIVE POWER STEERING THAT CAUSES THE POWER STEERING TO FAIL FOR SEVERAL SECONDS. WE TOOK OUR VEHICLE TO JET CHEVROLET IN FEDERAL WAY, WA TO REPAIR THE VEHICLE ACCORDING TO THE RECALL. THEY CLAIM THEY DID THE WORK. HOWEVER, WITHIN A COUPLE OF DAYS, WE CONTINUED TO HAVE THE EXACT SAME FAILURE WITH THE POWER STEERING. WE CALLED JET CHEVROLET AGAIN TO REPORT IT AND BROUGHT THE VEHICLE IN AGAIN AND THEY SAID IT WAS SOMETHING ELSE CAUSING THE PROBLEM OTHER THAN THE RECALL. THEY WANT TO CHARGE US $100 TO FIND OUT WHAT THE PROBLEM IS. HOWEVER, THE CAR IS DOING EXACTLY THE SAME THING AS BEFORE WE BROUGHT IT IN FOR THE RECALL. IF THEY DID REPLACE THE PART, I'M SURE IT MUST HAVE BEEN A DEFECTIVE PART. WE NEED SOMETHING DONE TO REMEDY THIS SITUATION TO AVOID A POTENTIAL CAR ACCIDENT.