NHTSA Complaint #10744130 — 2008 ACURA TL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10744130
Vehicle 2008 ACURA TL
Component STEERING
Date of Incident
Date Filed
Mileage 76,589 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

RECEIVED "IMPORTANT SAFETY RECALL NOTICE" FROM ACURA IN JUNE 2012 REGARDING ISSUES WITH POWER STEERING FLUID LEAKING POSSIBLY CAUSING A FIRE. THE VEHICLE WAS RETURNED TO AN AUTHORIZED ACURA DEALER FOR REPAIRS SOON AFTER RECEIPT OF NOTICE. IN JUNE 2015 THE SAME AUTHORIZED ACURA DEALER STATED AFTER A ROUTINE SERVICE VISIT THAT THE STEERING RACK IS LEAKING AND THE STEERING PUMP IS LEAKING. THE ESTIMATED COST TO REPAIR IS $2,299.00. SOON AFTER I WROTE LETTERS TO BOTH ACURA CUSTOMER SERVICE DEPARTMENT AND THE COGGIN ACURA REQUESTING AN INQUIRY AND FINANCIAL ASSISTANCE TO REPAIR THE HAZARDOUS VEHICLE. I DID NOT RECEIVE A RESPONSE FROM COGGIN ACURA; HOWEVER, ACURA CUSTOMER SERVICE DEPARTMENT RESPONDED WITH A COMPLETE REJECTION. THIS IS CLEARLY A VERY DANGEROUS ISSUE, ONE THAT WAS SERIOUS ENOUGH AT ONE TIME FOR A RECALL. I AM THE ORIGINAL VEHICLE OWNER AND HAVE SERVICED THE VEHICLE AT ACURA AUTHORIZED DEALER.

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