NHTSA Complaint #10743947 — 2014 SUBARU FORESTER

I HAD JUST GASSED UP AT BJ'S IN FARMINGDALE AND WAS PULLING INTO A PARKING SPOT ADJACENT TO AND FACING THE PUMP AREA I HAD JUST LEFT. SEPARATING MY PARKING SPACE AND THE PUMP I JUST LEFT WAS A CURB AND A SHORT UPHILL EMBANKMENT OF ABOUT 45 DEGREES , AND 20 FEET TO THE ROADWAWAY IN FRONT OF THE PUMP I HAD JUST LEFT. AS I "STOPPED" THE CAR, IT INSTEAD LURCHED FORWARD , UP AND OVER THE EMBANKMENT, RIPPING OUT THE UNDERCARRIAGE PROTECTIVE SHIELD. THIS WAS ALL A DISTANCE OF ABOUT 30 FEET. WITH MY BRAKING IT, THE CAR STOPPED AND I WAS ABLE TO DRIVE TO A SAFE AREA AND INSPECT THE DAMAGE. THERE WAS NO LEAKAGE, BUT SCRAPING ON THE UNDERSIDE OF THE FRONT BUMPER, AND I THEN REALIZED THE PROTECTIVE PLASTIC SHROUD HAD REMAINED AT THE EMBANKMENT SCENE, SO I RETRIEVED IT. THE SPEED I NOTED IS A GUESS, BUT THE CAR HAD TO CLIMB A HEIGHT OF PERHAPS 8 FEET IN A 20 FOOT DISTANCE! VERY FORTUNATELY, THERE WERE NO INJURIES, BUT, MY "LANDING SPOT" WAS 20 FEET IN FRONT OF THE CAR GASSING UP IN THE SPOT I HAD JUST LEFT, ADJACENT TO 6 DOUBLE ROWS OF GAS PUMPS! HAD I SELECTED 1 OR 2 PARKING SPOTS ADJACENT, MY CAR WOULD HAVE CRASHED INTO THEM ALL! I HAVE BROUGHT THE CAR TO HICKSVILLE NY SUBURU THIS AM AND THEY FOUND NO PROBLEM WITH THE CAR, OTHER THAN TO REATTACH THE SHROUD. I AND THEY HAVE NO EXPLANATION, OTHER THAN POSSIBLY THE DRIVER FLOOR MAT, WHICH HAD A RECALL BUT APPEARS TO BE IN ITS PROPER PLACE, AND I HAVE PICTURES OF SAME WHICH I TOOK UPON RETIRING HOME AFTER THE INCIDENT.