NHTSA Complaint #10743928 — 2005 FORD E-150

I WAS PARKED AT A GAS STATION. I WAS ABOUT TO REVERSE AND MY AIRBAG EXPLODED FOR NO REASON. I FILLED A POLICE REPORT WITH WITNESSES. I CONTACTED MY LOCAL FORD DEALERSHIP ABOUT THE INCIDENT AND WAS INFORMED I WOULD HAVE TO PAY FOR THE DAMAGES. THEY STATED THEY HAVE SENT LETTERS TO AN UNDISCLOSED ADDRESS. I STATED I NEVER RECEIVED A LETTER AND I HAVE LIVED AT MULTIPLE LOCATIONS. I ALSO STATED THAT I HAVE HAD MY TRUCK AT THE SAME DEALERSHIP THREE TIMES(ONE TIME FOR A WRECK) SINCE THE RECALL AND HAVE NEVER BEEN INFORMED OF A RECALL. AT SOME POINT SHOULDN'T FORD HAVE INFORMED ME WHEN I WAS IN THEIR PRESENCE? FORD IS NOW GIVING ME THE RUN AROUND. WHAT CAN I DO AT THIS POINT TO FIGHT THIS DECISION FROM FORD? IT IS A RECALL AND SHOULD BE FIXED. MY TRUCK IS MY LIFE. HELP I NEVER RECEIVED A LETTER FROM MY KNOWLEDGE AND HAVE LIVE IN NUMEROUS PLACES. I STATED MY TRUCK HAS BEEN IN THE SHOP THREE TIMES (ONE TIME FOR A WRECK) AND NO WORDS WERE SPOKEN OF A RECALL.