NHTSA Complaint #10743620 — 2005 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10743620
Vehicle	2005 TOYOTA SIENNA
Component	STEERING
Date of Incident	December 17, 2014
Date Filed	July 27, 2015
Mileage	119,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I NOTICED A CLUNKING NOISE WHEN TURNING INTO A PARKING SPOT. IT ALSO FELT LIKE MY VAN WAS DIVING INTO THE PARKING SPOT. I TOOK MY VAN INTO TOYOTA FOR ANOTHER REASON AND WAS TOLD AT THE TIME IT WAS LEAKING AT THE RACK AND NEEDED A NEW DRIVE SHAFT AND BOOT TO THE TUNE OF 1200 DOLLARS. WE ARE STILL DEBATING WHAT TO DO AND ARE VERY DISAPPOINTED IN TOYOTA. WE PURCHASED THIS VEHICLE BASED ON TOYOTA'S REPUTATION FOR QUALITY BUT HAVE FOUND THIS VEHICLE PARTICULARLY REPAIR PRONE. WE HAVE ALREADY REPLACED THE RADIATOR, PARKING BRAKE AND HAD A VERY EXPENSIVE SERPENTINE BELT REPLACEMENT DUE TO THE FUSION OF DISSIMILAR METALS. IT SEEMS TO ME THAT TOYOTA'S ENGINEERS SHOULD HAVE UNDERSTOOD THE CONSEQUENCES OF DESIGNING A VEHICLE WITH DISSIMILAR METALS THAT COME INTO DIRECT CONTACT. WE HAVE NEVER OWNED SUCH A REPAIR PRONE VEHICLE.

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