NHTSA Complaint #10743565 — 2011 GMC ACADIA UNKNOWN OR OTHER

Complaint Details

ODI Number	10743565
Vehicle	2011 GMC ACADIA
Component	UNKNOWN OR OTHER
Date of Incident	July 25, 2015
Date Filed	July 26, 2015
Mileage	82,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

I WENT TO OPEN THE BACK OF MY ACADIA, PUSHED THE BUTTON AND AS IT RAISED I STARTED TO PUT A WINDOW IN THE BACK AND THE LIFTGATE MADE A STRANGE NOISE AND BEFORE I KNEW IT THE LIFTGATE STARTED TO COME DOWN WHILE I WAS STILL HOLDING THE WINDOW....IT DIDN'T STOP EVEN THOUGH IT HIT ME AND MADE MY FACE HIT THE EDGE OF THE WINDOW AND I HAD TO PUSH BACK REALLY HARD AND THEN SQUIRM MY WAY OUT STILL HOLDING THE WINDOW. PRIOR TO THIS HAPPENING, I HAVE HAD NO ISSUES WITH THE LIFTGATE.

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