NHTSA Complaint #10743489 — 2008 SCION XD

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10743489
Vehicle	2008 SCION XD
Component	SUSPENSION
Date of Incident	July 14, 2015
Date Filed	July 25, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

PURCHASED CAR USED FROM DEALERSHIP IN MARCH 2013 WITH 38,900 MILES. WATER PUMP REPLACED AT 43,739. JANUARY 2015 ENGINE REPLACED BY DEALER DUE TO OIL LOSS AT 55,285 MILES. INSTALLED FRONT BRAKES LATE JUNE 2015 AT 58,652. MID JULY 2015 EXPERIENCE CLUNKING SOUNDS COMING FROM DRIVER'S SIDE UPON ACCELERATION. CLUTCH FEELS "LOOSE." INDEPENDENT MECHANIC INSTALLS BOLT AND NUT ON MOTOR MOUNT. PROBLEM CONTINUED OVER WEEKEND. MECHANIC SAID DRIVER'S SIDE CONTROL ARM IS LOOSE AND NEEDS REPLACEMENT. TOOK CAR TO DEALER WHO SAYS NEW MOTOR MOUNT IS BEING ORDERED, DESPITE NEWNESS OF ENGINE AND NO EVIDENCE OF CRACKING. THEY DENY CONTROL ARM NEEDS REPLACEMENT. VEHICLE FEELS UNSAFE TO DRIVE IN CITY OR FREEWAY.

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