NHTSA Complaint #10743458 — 2009 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10743458
Vehicle	2009 TOYOTA HIGHLANDER
Component	ENGINE
Date of Incident	July 12, 2015
Date Filed	July 25, 2015
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

WE WERE TRAVELING DOWN A STATE ROUTE HIGHWAY AT 50 MPH WHEN SUDDENLY WE LOST POWER TO THE CAR, WE WERE BETWEEN TWO MAC TRUCKS, AND THE OIL LIGHT STARTED FLASHING. WE HAD TO QUICKLY GET OFF THE ROADWAY (NO BREAKDOWN LANES) AND FIND A SAFE SPOT TO STOP ON SOME GRASS. THE RUBBER OIL LINE HAD CRACKED/RUPTURED AND DRAINED THE OIL FROM THE CAR RAPIDLY CAUSING THE ENGINE TO LOSE POWER AND MAKE NOISE. I FOUND OUT ONLINE THAT THIS IS A KNOWN ISSUE BUT NO RECALL HAS BEEN DONE AS TOYOTA CLAIMS THIS IS NOT SAFETY ISSUE. HOWEVER, IN MY CASE IT WAS VERY MUCH A SAFETY ISSUE AS THIS HAPPENED ON A HIGHWAY IN RAPID SUCCESSION WITH NO SAFE PLACE TO LEAVE THE ROADWAY.

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