NHTSA Complaint #10743439 — 2012 KIA SORENTO

WENT OUT FROM WORK TO START MY CAR AND NOTICED THE AIRBAG LIGHT WOULD NOT GO OUT. I SHUT THE CAR OFF AND RESTARTED TO SEE IF IT WOULD GO OUT. IT WOULD NOT. THE VERY NEXT DAY, I WENT TO OPEN THE FRONT DOOR ON THE PASSENGER SIDE TO PUT SOMETHING IN THE CAR. THE HANDLE FELL OFF IN MY HAND. THE PASSENGER SIDE DOOR IS HARDLY USED AS I AM THE ONLY OCCUPANT OF THE CAR. IT HAD NOT BEEN HIT OR DAMAGED, THE COVER JUST BROKE OFF. I TOOK THE VEHICLE IN TO THE KIA DEALER. THE ADVISED ME THAT I WOULD HAVE TO LEAVE THE VEHICLE, PAY $85 FOR A DIAGNOSTIC TEST SO THEY COULD SEE WHY THE LIGHT WOULD NOT GO OUT. THEY SAID IT WAS NOT COVERED UNDER WARRANTY THAT THE WARRANTY FOR IT RAN OUT AT 60K MILES. SAME WITH THE HANDLE. I HAVE TO PAY OVER $40 JUST FOR THEM TO REPLACE THE HANDLE'S COVER. THEY SAID ONCE THEY FOUND OUT WHY THE AIRBAG LIGHT WAS ON, IF I PAID TO HAVE IT REPAIRED THAT THEY WILL WAIVE THE DIAGNOSTIC FEE. SO I HAVE TO RENT A VEHICLE OUT OF POCKET FOR NO TELLING HOW LONG, AND PAY FOR WHAT EVER IS WRONG WITH THE AIRBAG LIGHT. THEY CLAIM THAT IT WILL NOT DEPLOY IF I GO INTO AN ACCIDENT. I'VE READ SEVERAL OTHER COMPLAINTS ABOUT THE 2012 KIA SORRENTO AIRBAG NOT DEPLOYING. ANOTHER LAW SUIT IN THE MAKING JUST LIKE THE GAS MILEAGE ONE THEY JUST WERE SUED FOR.