NHTSA Complaint #10743366 — 2007 LEXUS ES

THE HEADLIGHTS ARE SUPPOSED TO TRACK WITH THE DIRECTION OF MY I FRONT TIRES. FOR THE PAST 2+ YEARS MY HEADLIGHTS HAVE SPORADICALLY BEEN TURNING OFF. SOMETIMES IT WILL BE ONE LIGHT, OTHER TIMES IT WILL BE BOTH. I AM FORCED TO TURN ON MY BRIGHTS. USUALLY, I CAN IMMEDIATELY SWITCH BACK TO MY LOW BEAM AND THEY WILL COME BACK ON. I TOOK THE CAR TO MY LOCAL AUTO REPAIR SHOP SO THEY COULD CHANGE THE LIGHT BULBS. AFTER INSPECTING THE LIGHTS, THEY FOUND THE PLASTIC MOUNT WAS DISINTEGRATING. THE HEAT FROM THE HALOGEN LIGHTS WAS DETERIORATING THE PLASTIC. AS A RESULT, THE MOUNT WAS UNABLE TO TRACK. THEY DID NOT WANT TO ATTEMPT TO REPLACE THE BULBS BECAUSE THE WHOLE UNIT WAS TOO FRAGILE.