NHTSA Complaint #10743241 — 2008 SATURN AURA

2008 SATURN AURA. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT CABLE RECALL REPAIR ISSUES. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL LETTER IN NOVEMBER 2012. SHE SCHEDULED AN APPOINTMENT AT THE DEALER AND THE REPAIRS WERE MADE IN JANUARY 2013. HOWEVER, SOMETIME IN EARLY 2015, IT BECAME DIFFICULT FOR HER TO SHIFT GEARS, PARTICULARLY BETWEEN REVERSE AND DRIVE. FINALLY ON JULY 3, 2015, WHILE TRYING PARK, THE GEAR WOULD NOT MOVE FROM DRIVE TO REVERSE. AFTER QUITE A STRUGGLE SHE WAS ABLE TO GET THE VEHICLE INTO PARK, REMOVE THE KEY AND SET THE PARKING BRAKE. HOWEVER, WHEN SHE TRIED TO RE-START THE VEHICLE MINUTES LATER, THE IGNITION WOULD NOT START. WITH THE VEHICLE STILL IN PARK, WITH THE PARKING BRAKE SET, THE VEHICLE BEGAN TO ROLL FORWARD INTO ANOTHER VEHICLE WHEN THE BATTERY WAS BEING JUMPED. FORTUNATELY, THE CONSUMER WAS ABLE TO STOP THE VEHICLE BEFORE IT MADE CONTACT WITH THE OTHER VEHICLE. IN ORDER TO START THE VEHICLE SHE HAD TO FIND WHERE THE NEUTRAL WAS ON THE TRANSMISSION;PARK ON THE GEAR WAS REVERSE FOR THE TRANSMISSION; DRIVE FOR THE TRANSMISSION WAS BETWEEN NEUTRAL AND REVERSE; AND PARK FOR THE TRANSMISSION WAS ABSENT REQUIRING THE EMERGENCY PARKING BRAKE TO HOLD THE VEHICLE IN PLACE. AN INDEPENDENT MECHANIC REPLACED THE TRANSMISSION SHIFTER CABLE AND THE BRACKET THAT WAS REPLACED BACK IN JANUARY 2013. THE ORIGINAL PART, THAT WAS NOT A PROBLEM AT THE TIME, WAS REPLACED WITH A PART THAT BECAME A PROBLEM LATER. THE CONSUMER REFERENCED RECALL # 12V460000. *JB