NHTSA Complaint #10735986 — 2007 NISSAN QUEST

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10735986
Vehicle	2007 NISSAN QUEST
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 21, 2015
Date Filed	July 23, 2015
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

VEHICLE STALLED ON MORNING DRIVE TO WORK. OVER 1/4 TANK OF GAS ACCORDING TO GAS GAUGE. HAD VEHICLE TOWED TO AUTO REPAIR WHERE THEY DETERMINED IT WAS A FAILED FUEL PUMP. WHEN THE REMOVED THE GAS TANK TO REPLACE THE FUEL PUMP THE MECHANIC SAID THERE WAS VERY LITTLE GAS IN THE TANK. THEY REPLACED THE FUEL PUMP AND CHARGED ME $736.00. WHEN THEY TESTED THE ORIGINAL FUEL PUMP, IT OPERATED BELOW THE MANUFACTURERS SPECIFICATIONS. THE MECHANIC STATED THAT TRYING TO RESTART THE ENGINE WITH LITTLE GAS IN THE TANK (FAULTY GAS GAUGE) CAUSED THE ORIGINAL FUEL PUMP TO OVERHEAT.

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