NHTSA Complaint #10735894 — 2003 CHEVROLET SUBURBAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10735894
Vehicle	2003 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	July 22, 2015
Date Filed	July 22, 2015
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE REAR LIFT TAILGATE AND WINDOW WILL NOT UNLOCK WHEN USING THE REMOTE KEY BUTTON, OR WHEN USING THE UNLOCK BUTTON ON THE DRIVERS DOOR ARM REST. THERE IS NO MANUAL KEY LOCK FOR THE REAR LIFT TAILGATE OR WINDOW, NOR ANY INSIDE BUTTON TO MANUALLY UNLOCK THE TAILGATE. WHEN SLEEPING IN THE REAR OF THE SUBURBAN YOU HAVE DO WAY TO EXIT THE CAR EXCEPT BY CLIMBING OVER SEATS AND EXITING USING THE FRONT DOORS. DRIVING THE CAR AND STOPPING TO TRY TO UNLOCK THE REAR LIFT GATE WILL EVENTUALLY ALLOW YOU TO UNLOCK THE TAILGATE, SOME TIMES AFTER MANY TRIES. ALSO IT SOME TIMES WILL UNLOCK WHEN ALTERNATING BETWEEN THE DRIVER DOOR UNLOCK BUTTON AND THE REMOTE UNLOCK BUTTON. THIS COULD BE A DANGEROUS PROBLEM . THIS FAILURE OF THE REAR TAILGATE IS A COMMON PROBLEM WITH SUBURBANS. THIS LINK PROVIDES MORE INFORMATION ON THIS PROBLEM: " HTTP://WWW.CHEFSEATTLE.COM/BLOG/SITE-NEWS/SUBURBAN-REAR-LIFTGATE-WONT-UNLOCK-HOW-TO-FIX/ "

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