NHTSA Complaint #10735882 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10735882
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	July 12, 2015
Date Filed	July 22, 2015
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHILE DRIVING THE VEHICHLE THE STEERING LOCKS UP AND IS VERY HARD TO STEER TO EVEN GET IT OFF THE ROAD. THE INDICATOR IN THE CAR CAME ON AND WARNED OF STEERING MALFUNCTION. LOST ALL POWER STEERING IN THE MIDDLE OF DRIVING DOWN THE ROAD MULTIPLE TIMES. HAD TO TURN VEHICLE OFF TO SEE IF IT WOULD HELP, DID MOMENTARILY BUT CONTINUES TO MALFUNCTION AFTER DRIVING IT. I CAN NO LONGER DRIVE MY VEHICLE BECAUSE IT IS NOT SAFE TO DO SO, NOR CAN I LET MY TEENAGE DAUGHTER DRIVE IT BECAUSE OF THE RISK IT POSES IF IT HAPPENS TO HER WHILE SHE ID DRIVING. IF IT WAS HER, SHE WOULD PROPBABLY WRECK, BECAUSE SHE WOULD NOT KNOW WHAT TO DO. FORD REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM......!!!!

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