NHTSA Complaint #10735377 — 2007 PONTIAC TORRENT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10735377 |
| Vehicle | 2007 PONTIAC TORRENT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 51,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
WIRING HARNESS BETWEEN BODY & DRIVER'S DOOR IS TOO SHORT, & SUBSEQUENTLY STRETCHES, FRAYS & BREAKS THE WIRES, RESULTING IN FAILURE OF VARIOUS DOOR COMPONENTS: POWER DOOR LOCK, POWER WINDOW, SIDE MIRROR CONTROL, DOOR CHIME, & DOOR STEREO SPEAKERS. THE PASSENGER DOOR PROBABLY HAS SAME ISSUE, BUT SINCE THIS DOOR IS USED LESS, THE ISSUE OCCURS LESS OFTEN. THERE ARE NUMEROUS INSTANCES OF THIS FROM HUNDREDS OF PONTIAC TORRENT OWNERS, WITH PHOTOS, ON THE INTERNET. IT IS VERY DISCONCERTING TO KNOW THAT SO MANY OTHERS HAVE HAD THE SAME EXACT PROBLEM, YET THERE IS NO GM RECALL TO CORRECT A PROBLEM THAT IS A DEFINITE DESIGN FLAW, AND NOT USER ERROR OR OTHER OUTSIDE INFLUENCE SUCH AS WEATHER. SINCE I ALSO HAD A PROBLEM WITH MY SUNROOF NOT CLOSING AND SEALING PROPERLY, I THOUGHT INITIALLY THAT THE ELECTRICAL PROBLEMS IN THE DOOR WERE FROM WATER RUNNING DOWN INTO THE DOOR AND SHORTING SOMETHING OUT. (SINCE THERE WAS ALSO NO RECALL ON THE SUNROOF, IT WOULD HAVE COST OVER $800 TO FIX IT. I HAD TO CAULK THE SEAMS WITH ACRYLIC FOR OUTDOOR USE. I'M SURE IT WILL BE A TEMPORARY FIX DUE TO THE ELEMENTS OF SUN AND RAIN). MANY OWNERS OF THIS VEHICLE CHALLENGED GM TO REPAIR OR RECALL, TO NO AVAIL. ONE DEALER EVEN BLAMED IT ON COLD WEATHER, BUT I LIVE IN FLORIDA WHICH IS HOT MOST OF THE TIME. GM SOCIAL MEDIA BLOGGERS OFTEN CHIMED IN TO CONTACT GM, BUT WHEN OWNERS DID SO, NOTHING REALLY HAPPENED REGARDING HELPING OUT OWNERS WITH THE ISSUE NOR THE COST OF REPAIR. MANY OWNERS ACTUALLY PAID FOR OR BOUGHT COMPLETELY NEW WIRING HARNESSES, WHICH ARE VERY EXPENSIVE FOR THE PART AS WELL AS EXPENSIVE FOR THE IN-DOOR INSTALLATION. OTHERS SPLICED THEIR OWN WIRES TO EFFECT A SOLUTION. THIS ISSUE IS ON A 2007 TORRENT, BUT OTHER YEARS OF THAT VEHICLE 2006-2009 ARE ALSO AFFECTED, SINCE THEY SHARE MANY COMMON COMPONENTS. *TR
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