NHTSA Complaint #10735262 — 2008 DODGE CHARGER

FOR SEVERAL MONTHS MY VEHICLE HAS FAILED TO START INTIALLY, I RECIEVED A RECALL NOTICE FOR THE IGNITION SWITCH LATE LAST YEAR 2014. I WAS TOLD AFTER MANY PHONE CALLS TO DEALERSHIPS THERE WOULD BE AN UPDATE AND THE PARTS WERE NOT IN TO COMPLETE THE REPAIR. I HAVE BEEN STRANDED SEVERAL TIMES DUE TO THIS ISSUE SOMETIMES FOR 20 MINUTES AT A TIME. THIS PAST WEDNESDAY AS I DROVE HOME FROM WORK ON A VERY HIGH SPEED EXPRESSWAY, MY VEHICLE SHUT OFF COMPLETELY. IT RESTARTED ON IT'S OWN ONCE AND THEN ALL SYSTEMS SHUT DOWN, LEAVING ME COASTING IN RUSH HOUR TRAFFIC. I WAS ABLE TO PULL OVER AND ALLOW THE VEHICLE TO ROLL TO A STOP SAFELY. I CALLED MY ROADSIDE SERVICE AND WAS TOWED TO THE NEAREST DEALERSHIP. THE NEXT DAY I WAS TOLD BY THE DEALER THAT IT WAS NOT THE "RECALL" ISSUE THAT CAUSED THIS BUT A SHORT IN A WIRE THAT CAUSED THE ALTERNATOR TO FAIL COMPLETELY . I WAS TOLD THAT I WOULD BE CHARGED FOR THE REPAIR, AND SUBSEQUENTLY MY WARRANTY WOULD COVER THE REPAIR EXCEPT MY 200.00 DEDUCTIBLE. BEING THAT THIS IS MY ONLY MEANS OF TRANSPORTATION I AUTHORIZED IT. THE REPAIR WAS DONE AND MY VEHICLE WAS RETURNED TO ME ON FRIDAY JUL 17, 2015. UPON RETURN THE SERVICE TECH NOTICED THAT MY ENGINE LIGHT WAS STILL ON, AND ADVISED ME TO GO GET MY BATTERY CHECKED AS IT HAD BEEN DRAINED. I DID THIS AND FOUND THE BATTERY TO BE IN "GOOD" CONDITION. SUNDAY JUL 19, 2015 ON A QUICK TRIP TO THE STORE, I WAS GREETED AGAIN WITH A "FAILURE TO START" ISSUE. THIS LEFT MYSELF AND MY CHILD IN A STRANDED STATE UNTIL A FRIEND COULD ARRIVED TO GIVE ME A JUMP. AFTER PAYING TO HAVE MY CAR REPAIRED AND PROMISED THE RECALL ISSUE WOULD NOT CAUSE ME TO BE STRANDED, I AM VERY FRUSTRATED AND FEARFUL THAT MY VEHICLE IS TOO DANGEROUS TO DRIVE. I DO NOT HAVE ANOTHER VEHICLE TO GET TO AND FROM WORK. I NEED A RESOLUTION TO THIS PROBLEM ASAP.