NHTSA Complaint #10734904 — 2012 KIA FORTE

ON FOUR SEPARATE OCCASIONS, JUNE 5-JULY 17, 2015 OUR KIA FORTE 5 DOOR HATCHBACK FAILED TO START. TOW COMPANY PERSONNEL ATTEMPTED TO JUMP START THE CAR WITHOUT SUCCESS. CAR WAS TAKEN TO TWO SEPARATE DEALERSHIPS AND THE FAILURE COULD NOT BE REPLICATED. REPAIRS WILL NOT BE MADE UNTIL THE CONDITION CAN BE REPLICATED. AFTER SITTING FOR A PROLONGED PERIOD (1-3 DAYS) THE CAR WILL START. WE REPLACED THE BATTERY ON JUNE 23RD AT THE SUGGESTION OF A TOW TRUCK DRIVER WHO REFUSED TO TOW US. HE RELATED THAT IN HOT WEATHER KIA CARS OFTEN WILL NOT START IF THE BATTERY IS WEAK. WITH A NEW TOP OF THE LINE BATTERY, ON JULY 17TH THE CAR REFUSED TO START. WHEN THE 105 DEGREE TEMPERATURE DROPPED TO 90 DEGREES, THE CAR STARTED. WE ARE STUCK WITH A NEW CAR THAT WILL NOT START RELIABLY IN HOT WEATHER. DEALERS CANNOT FIX IT. OUR WARRANTY IS "VALUELESS". KIA CORPORATE HAS ASSIGNED A CASE NUMBER AND WE ARE SEEKING REPAIR OR REPLACEMENT. UNTIL THIS HAPPENS, WE ARE FRIGHTENED TO TRUST OUR KIA IN OUR REMOTE SIERRA NEVADA MOUNTAIN LOCATION WHERE BEING STRANDED CAN BE LIFE THREATENING. WE HAVE MADE A $21,000.00 MISTAKE AND LEMON LAW COURT IS OUR ONLY RECOURSE.