NHTSA Complaint #10734725 — 2005 FORD FOCUS

TL* THE CONTACT OWNS A 2005 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR DOOR HANDLES FAILED TO OPEN THE VEHICLE PROPERLY. THE CONTACT COULD OPEN THE VEHICLE FROM THE INSIDE, BUT NOT THE OUTSIDE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CLAMPS AND HANDLES NEEDED TO BE REPLACED IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,086.