NHTSA Complaint #10734720 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10734720
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	July 9, 2015
Date Filed	July 17, 2015
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AP

Consumer Description

LOST STEERING CONTROL, WARNING LIGHT CAME ON TO BRING VEHICLE IN FOR SERVICE. STEERING BECAME VERY STIFF. WAS PASSING AN ACCIDENT ON THE HIGHWAY WHEN THIS HAPPENED, SCARED ME, WAS NOT SURE WHAT WAS HAPPENING. BROUGHT IT IN FOR SERVICE, FOUND OUT I NEEDED TO REPLACE MY STEERING RACK AND PINNON, ELECTRONIC COMPONENTS, WILL COST ME 3,400.00 (CDN). WARRANTY RAN OUT ONE MONTH PRIOR. ONE MONTH EARLIER MY TRANSMISSION SEAL WENT AND NOW THIS, NOT VERY HAPPY WITH FORD AT ALL. FIRST NEW CAR I HAVE BOUGHT AND MAY BE THE LAST.

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