NHTSA Complaint #10734618 — 2010 HYUNDAI SONATA

MY CAR WON'T START. IT SOUNDS LIKE IT TRIES TO START THEN ALL YOU HEAR IS THE STARTER SPINNING. I HAD MY VEHICLE TOWED TO THE NEAREST HYUNDAI DEALERSHIP. THE SERVICE ADVISOR AT THE DEALERSHIP EXPLAINED THAT THE STARTER LEVER ARM NEED TO BE REPLACED. THE PLASTIC PART IS KNOWN TO BE FAULTY, AND HYUNDAI REFUSES TO PERFORM A RECALL TO REPLACE THE PLASTIC PART WITH A METAL PART. TO MAKE MATTERS WORSE-THE STARTER LEVER ARM COST ABOUT $8.15 TO REPLACE HOWEVER THE DEALERSHIP INSIST ON CHARGING $400 TO REPLACE THE BROKEN PLASTIC LEVER ARM. I AM A SECOND OWNER, AND HAVE 75K MILES ON MY VEHICLE; THEREFORE I DO NOT HAVE A WARRANTY ON THE PART.