NHTSA Complaint #10734424 — 2012 FORD TAURUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10734424
Vehicle	2012 FORD TAURUS
Component	UNKNOWN OR OTHER
Date of Incident	March 5, 2014
Date Filed	July 15, 2015
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THIS IS ABOUT FORD RECALL 15S02. MY DRIVERS DOOR HANDLE HAS BARELY FUNCTIONED FOR MONTHS, IF IT FUNCTIONS AT ALL. THE CAR WAS LOOKED AT ON MAY 4, AND SUPPOSEDLY PARTS WERE ORDERED, BUT NEVER RECEIVED. I CONTACTED FORD CUSTOMER SERVICE ON JULY 7, AND ALTHOUGH THEY SAID THEY WOULD RESPOND WITHIN 2 DAYS THEY HAVE NOT YET DONE SO. IT APPEARS THAT FORD HAS LITTLE OR NO INTEREST IN TAKING CARE OF THIS PROBLEM. I HOPE NHTSA CAN MOVE THE COMPANY, OR PENALIZE THEM FOR THIS LACK OF RESPONSIBILITY.

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