NHTSA Complaint #10734163 — 2012 SUBARU FORESTER

ON JUNE 9, 2015 I BROUGHT MY 2012 SUBARU FORESTER (MILEAGE 41184) INTO THE SUBARU DEALER FOR A "BRAKE PIPE INSPECTION RECALL" AND TO REPLACE A BROKEN PLASTIC MOLDING IN THE FRONT OF THE CAR. INSPECTION BY THE MECHANIC AT THIS TIME STATED THAT ALL THE BRAKES WERE IN GOOD SHAPE ACCORDING TO THEIR RATING SYSTEM. ONE MONTH LATER, ON JULY 8, 2015, I BROUGHT MY 2012 SUBARU FORESTER (MILEAGE 42513) BACK TO THE SUBARU DEALER BECAUSE OF VIBRATION AND NOISE EMANATING FROM THE FRONT OF THE CAR. INSPECTION BY THE SERVICE MECHANIC SHOWED THAT THE FRONT BRAKES HAD LOCKED UP, WERE NOT RELEASING, AND HAD WORN OUT THE BRAKE PADS AND SCORCHED THE FRONT ROTORS FROM THE HEAT GENERATED BY THIS MALFUNCTION. IT WAS NECESSARY FOR THEM TO REPLACE THE ROTORS AND PADS. IN A PERIOD OF 30 DAYS AND 1329 MILES THE AUTOMOBILE WENT FROM GOOD BRAKES TO WORN-OUT BRAKES WITH SCORCHED ROTORS FROM THE HIGH HEAT GENERATED. SUBARU IS FORTUNATE THAT I WAS AWARE SOMETHING WAS WRONG -- SOMETHING WHICH IF NOT FIXED COULD HAVE CAUSED A FIRE OR BRAKE FAILURE WHILE ON BUSY HIGHWAY AND POTENTIALLY RESULTED IN BODILY INJURY OR DEATH TO THE OCCUPANTS. THIS IS NO WAY "NORMAL" BRAKE WEAR. THE PROBLEM NEEDS TO BE ACKNOWLEDGED AND CORRECTED BY SUBARU BEFORE SOMEONE GETS INJURED.