NHTSA Complaint #10733938 — 2010 DODGE CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10733938
Vehicle	2010 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2015
Date Filed	July 14, 2015
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO ISSUES. ON A LATER DATE, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOBIKS AND WIN MODULE WERE REPAIRED AT THE OWNER'S EXPENSE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO ADVISE THE CONTACT OF WHEN THE NECESSARY PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

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