NHTSA Complaint #10733740 — 2015 MERCEDES BENZ B-CLASS ELECTRIC

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10733740
Vehicle	2015 MERCEDES BENZ B-CLASS ELECTRIC
Component	VEHICLE SPEED CONTROL
Date of Incident	July 10, 2015
Date Filed	July 13, 2015
Mileage	420 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THIS INCIDENT HAS HAPPENED TWICE SINCE WE GOT THE CAR ON 06/25/2015. FIRST TIME, DRIVING DOWN A STREET AT 35 MPH AND THE CAR WILL SHIFT BY ITSELF INTO NEUTRAL. THE CAR WILL NOT GO BACK TO DRIVE AND THERE IS NOT POWER TO THE DRIVE SYSTEM. THE ONLY WAY TO CORRECT IT IS TO COAST TO A STOP AND TURN OFF THE CAR AND RESTART IT TO CONTINUE DRIVING. THE SECOND TIME, ON 7/10/2015 MY WIFE WAS DRIVING ON THE FREEWAY AT 55MPH AND SAME THING HAPPENED AGAIN, BUT WAS PUT IN A MORE DANGEROUS SITUATION SINCE SHE WAS TRAVELING IN THE LEFT LANE AND THERE WAS NO CENTER MEDIAN. IT HAS BEEN AT THE DEALERSHIP EVER SINCE. THEY STATED THAT THE POWERTRAIN CONTROL UNIT NEEDS TO BE REPLACED, BUT HAVE NOT TIME ESTIMATE ON WHEN THEY WILL BE GETTING THE PART. THEY ARE NOT EVEN SURE IF THIS WILL CORRECT THE ISSUE. *TR

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