NHTSA Complaint #10733399 — 2010 DODGE JOURNEY AWD
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10733399 |
| Vehicle | 2010 DODGE JOURNEY AWD |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
I CANT LIST THE EXACT DATE OF ALL THE INCIDENTS THAT HAVE HAPPEN BUT THERE HAVE BEEN SO MANY OF THEM OVER THE LAST COUPLE OF YEARS THAT ITS IMPOSSIBLE TO KEEP TRACK OF. MY FIRST ISSUE WAS THREE YEARS AGO WHEN TRYING TO START THE CAR IT WOULD CLICK BUT NOT TURN OVER EVERYTHING WORKED SO WE KNEW IT WASN'T THE BATTERY. I WOULD HAVE TO REMOVE THE KEY AND SIT FOR SOMETIMES UP TO 10 MINUTES BEFORE THE CAR WOULD TURN OVER. AT THIS TIME THE CAR WAS STILL UNDER WARRANTY AND AT THE SAME TIME WE STARTED HAVING ISSUES WITH THE PASSENGER WINDOW NOT ROLLING DOWN OR UP WITH THE BUTTON ON THE PASSENGER DOOR. DRIVER SIDE COULD ROLL THE WINDOW UP. WE TOOK IT IN AND UNFORTUNATELY BECAUSE THE DEALERSHIP COULDN'T MIMIC THE PROBLEMS WE WERE HAVING THE TOLD US THEY COULDN'T FIND ANYTHING WRONG AND SAID BRING IT BACK WHEN WE HAVE THE ISSUE AGAIN. SERIOUSLY HOW CAN I BRING YOU THE CAR WHEN IT WONT START. ON TO THE NEXT PROBLEM LAST OCTOBER DRIVING HOME ON THE FREEWAY GOING 60 MILES AND HOUR AT NIGHT MIGHT I ADD AND MY ELECTRICAL SYSTEM STARTS TO FAIL LIGHTS TURN OFF RADIO TURNS OFF AND THEN IMMEDIATELY TURNS BACK ON THANKFULLY I WAS ALMOST HOME SO MY HUSBAND LOOKED AT IT AND COULDN'T FIND ANYTHING WRONG AND IT HASN'T HAPPENED SINCE THANKFULLY BUT NOW WE ARE HAVING ISSUES WITH OUR RADIO TWO DAYS AGO IT STOPPED WORKING AGAIN. FIRST TIME MY HUSBAND GOGGLE THE PROBLEM AND WAS TOLD TO DISCONNECT THE BATTERY FOR AN HOUR AND THEN RECONNECT. THIS TOOK CARE OF THE PROBLEM BUT THIS TIME AROUND IT DOESN'T SEEM TO BE WORKING. SO KNOW I HAVE TO TAKE MY CAR IN TO HAVE THIS DIAGNOSED AGAIN. I WONT EVEN BEGIN TO TALK ABOUT THE CLICKING THAT COMES FROM BEHIND THE GLOVE BOX WHEN I TURN THE AC OR HEAT ON SOUNDS LIKE MY CAR IS GOING TO BLOW UP. I HAVE ONLY HAD THIS CAR FOR 5 YEARS BRAND NEW OFF THE LOT AND IT ONLY HAS 55,000 MILES ON IT HAS BEEN REGULARLY MAINTAINED SO THEIR SHOULD NOT BE THIS MANY ISSUES.
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