NHTSA Complaint #10733398 — 2009 BUICK LUCERNE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10733398
Vehicle	2009 BUICK LUCERNE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 21, 2015
Date Filed	July 11, 2015
Mileage	32,405 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CAR CRANKED BUT WOULD NOT START. DIOGNOSTIC INDICATED FUEL PUMP WAS UNABLE TO GET PRESSURE. RECOMMENDED BY TECHNICIAN TO REPLACE FUEL MODULE. CAR STARTED FOLLOWING INSTALLATION OF FUEL MODULE. FOLLOWING A COMPLIMENTARY WASH CAR WOULD NOT START. TECHNICIAN DETERMINED THAT FUEL PUMP RELAY AND BLOCK HAD BEEN BURNED. BECAUSE I WAS CONCERNED THAT I HAD PAID FOR PARTS AND LABOR THAT WERE NOT NECESSARY, I DID RESEARCH ON LINE AND FOUND THAT THE FUEL PUMP RELAY BURN OUT HAD BEEN A PROBLEMS SINCE 2006. ONLINE I NOTED THAT MANY COMPLAINTS HAVE BEEN MADE CONCERNING THIS FUEL PUMP RELAY. ACCORDING TO SEVERAL PEOPLE WHO HAVE HAD THIS PROBLEM, IT IS VERY DANGEROUS AS THE FUEL PUMP RELAY AND BLOCK ACTUALLY CREATES ENOUGH HEAT TO CAUSE GAS TANK AND BATTERY TO IGNITE. SINCE THIS APPARENTLY HAS BEEN A PROBLEM SINCE LUCERNE 2006,WHY HAS THIS PROBLEM NOT BEEN ADDRESSED AS IT IS LIFE THREATENING?

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