NHTSA Complaint #10733381 — 2011 DODGE JOURNEY

I WAS DRIVING ON THE FREEWAY TO WORK AND THE ENGINE SHUT OFF. I LOST POWER STEERING, POWER BRAKING, ABILITY TO ACCELERATE OR REALLY DRIVE THE CAR AT ALL. ALL I COULD DO WAS TRY TO SAFELY NAVIGATE AN UNCONTROLLABLE VEHICLE TO THE SHOULDER AND HOPE I WASN'T HIT IN THE PROCESS. THE CHECK ENGINE LIGHT CAME ON, IN ADDITION TO OTHER WARNING LIGHTS (I THINK THEY WERE THE TIRE PRESSURE LIGHT, THE VEHICLE TRACTION CONTROL LIGHT AND ANOTHER INDICATOR THAT LOOKS LIKE A LIGHTNING BOLT). THE CAR EVENTUALLY RESTARTED, BUT HAD PROBLEMS DRIVING AND WOULD START TO CUT OUT WHEN IT IDLED. WE TOOK IT BACK TO DODGE, THEY RAN DIAGNOSTICS BUT COULDN'T FIND ANY ISSUES. AFTER A LOT OF PRESSURE, THEY REPLACED THE MAIN COMPUTER CHIP IN THE SYSTEM. THIS WAS AFTER REPLACING ANOTHER MINOR PART THAT DIDN'T CHANGE THE ISSUE. THIS SEEMED TO WORK FOR A FEW MONTHS, BUT THEN THE PROBLEM BEGAN HAPPENING AGAIN. THIS TIME THE ENGINE WAS EVEN MORE SLUGGISH AND THE WHOLE CAR WOULD SHAKE WHEN YOU TRIED TO ACCELERATE. THERE WAS NO POWER, EVEN THOUGH THE ENGINE WAS RUNNING. THEN, IT WOULD CUT OUT AGAIN AND THE SAME WARNING LIGHTS CAME ON. WE ARE TAKING IT BACK TO DODGE AGAIN TODAY TO SEE WHAT THEY CAN DO.