NHTSA Complaint #10733303 — 2007 ACURA MDX

STARTING IN FALL 2011 WITH APPX 60,000 MILES ON THE VEHICLE WHEN DRIVING AND STOPPED AT A LIGHT OR IN TRAFFIC STOPPED THE CAR WILL NOT DRIVE WHEN YOU PRESSED THE GAS PEDAL, THE ENGINE WILL REV LIKE IT IS NUETRAL AND IF YOU KEEP PRESSING IT WILL ROLL A LITTLE AND FINALLY BREAK FREE AND DRIVE AGAIN. IF YOU PUT THE CAR IN NUETRAL OR PARK IT RESETS IT SELF AND WORKS FINE, OTHERWISE IT SOMETIMES WILL KEEP HAPPENING AND OTHER TIME THE CAR DRIVES LIKE IT IS NOT SHIFTING PROPERLY. IT DID THIS ONCE IN WHILE AT FIRST WITH CONDITIONS OF BEING HOT OUTSIDE AND AC ON IN CAR. DEALER COULD NOT DUPLICATE. IN 2014 THE CAR DID IT AND WHEN IT BROKE FREE IT WAS JERKING AT 20 MPH AND 40 MPH ALL THE WAY TO THE DEALER, I DID NOT TURN THE CAR OFF NOR TAKE OUT OF DRIVE, UPON GETTING TO THE DEALER. THEY HOOKED UP A COMPUTER AND DECIDED IT WAS THE TRANSMISSION. THEY REPLACED IT AND FOUND THOUGHT IT WAS FIXED. A COUPLE WEEKS LATER IT DID IT AGAIN, THIS TIME THEY REPLACE A COMPUTER. THEY WEATHER GOT COLDER AND NO ISSUES UNTIL SPRING 2015 WHEN IT STARTED AGAIN. ONCE AGAIN IT GOT HOT OUT AND THE AC WAS ON IN THE CAR. THE NAVIGATION WAS RESETTING AS WELL AS THE CAR JERKING LIKE MENTIONED BEFORE. DROVE IT DIRECTLY TO THE DEALER AGAIN WITHOUT TAKING OUT OF DRIVE THEY HOOKED UP THE COMPUTER AGAIN AND SAID IT WAS THE TRANSMISSION AND REPLACED IT AGAIN. WE PUT IN A NEW CAR BATTERY AS WELL AT THAT TIME THINKING MAYBE T HAD SOMETHING TO DO WITH NAVIGATION RESETTING. A FEW DAYS LATER IT STARTED AGAIN. WENT TO THE DEALER AGAIN, THEY COULD NOT DUPLICATE. THE ISSUE IS STILL OCCURRING AND WE FEEL THAT ACURA IS NOT TAKING THIS SERIOUSLY. ACURA CUSTOMER SERVICE WILL ONLY DO WHAT THE COMPUTER SAYS IS WRONG AND CLEARLY IT IS NOT THE ISSUE SINCE ONCE YOU TURN THE CAR OFF OR TAKE OUT OF DRIVE IT WILL OT GIVE A CODE.