NHTSA Complaint #10733079 — 2007 SCION TC

WE PURCHASED A 2007 SCION TC FOR OUR SON. WE HAVE HAD NO PROBLEM WITH THE CAR AND WE WERE UNAWARE OF THE TOYOTA REPORTS ON IT. WE HAVE HAD THE CAR SERVICED AND HAVE RECORDS. HE WAS DRIVING HOME FROM WORK AND WITHOUT WARNING HIS ENGINE BLEW. I LEARNED ABOUT THE OIL CONSUMPTION PROBLEM ON THE CAR SO WE HAD IT TOWED TO OUR LOCAL DEALERSHIP AND CHECKED. THEY FELT THAT THE PROBLEM WAS PART OF THE OIL CONSUMPTION PROBLEM AND SENT THE INFORMATION UP THE STREAM FOR IT TO BE DENIED BY THE WARRANTY PERSON WHO MADE HIS DECISION BASED ON A COUPLE OF PICTURES AND THE FACT THAT THE CAR WAS NOT BONE DRY FROM OIL. IT SHOWED ALL THE DAMAGE OF A VECHILE WITH OIL CONSUMPTION PROBLEM. THEY HAVE NOW DENIED MY CLAIM AGAIN AND STILL THE PERSON THAT IS MAKING THE DECISION DID NOT SEND THE FIELD REP TO LOOK AT THE CAR. WE ARE LOYAL TOYOTA OWNER AND CURRENTLY OWN 5. WE HAVE NEVER EVER BEEN SO DISAPPOINTED IN THE WAY A SITUATION WAS HANDLED. MY SON COULD HAVE BEEN SERIOUS INJURED IF HE WAS NOT ABLE TO GET OFF OF THE BUSY HIGHWAY IN TIME. HE HAD NO WARNING. I HAVE BE DOING MY RESEARCH AND HAVE LEARNED THE SCOPE OF THE PROBLEM AND TOYOTA, KNOW THE SCOPE IS TRYING TO SWEEP IT UNDER THE RUG. I STILL OWE 2 YEARS OF PAYMENTS ON THIS CAR AND THEY WOULD LIKE ME TO PAY $6200 TO REPLACE MY ENGINE. IT HAS DEFINITELY BEEN IDENTIFIED AS AN ENGINE PROBLEM AND THEY ARE MAKING MORE MONEY ON A PROBLEM THAT THEY CAUSED. I NOTICED THAT THERE ARE 2 CLASS ACTION SUITS AGAINST THEM FOR THE PROBLEM BECAUSE IT IS SO BIG. PLEASE ISSUE A RECALL SO THAT ALL OF US INVOLVED CAN DRIVE SAFELY IN THE CARS THAT WE WORK HARD TO PAY FOR.