NHTSA Complaint #10733046 — 2007 TOYOTA CAMRY

I AM CONTACTING YOU TO REPORT THE ISSUE I AM HAVING WITH MY TOYOTA CAMRY. I HAD TO SPEND ~$2,500 TO REPLACE ALL FOUR STRUTS WITH ONLY 36,000 MILES ON THE CAR. THIS SHOULD NOT HAPPEN ON A WELL MAINTAINED CAR (I FOLLOW THE MAINTENANCE SCHEDULE REGULARLY) AT SUCH A LOW MILEAGE. THIS ISSUE CAN MAKE DRIVING HAZARDOUS SINCE IT WILL IMPACT BREAKS AND TRACTION. I HAD THE MAINTENANCE DONE IN NOV 2014 AT MY REGULAR DEALERSHIP IN GREEN BROOK, NJ AND ALSO GOT THE CAR INSPECTED FOR NY REGISTRATION RENEWAL IN MARCH 2015. BOTH ASSESSMENTS REPORTED THAT EVERYTHING WAS OK WITH THE CAR. HOWEVER, DURING MY VISIT TO THE DEALERSHIP ON JULY 3RD 2015, I WAS TOLD THAT I NEED TO REPLACE ALL FOURS STRUTS, A TOTAL COST OF ~$2500. I HAVE DRIVEN ONLY ~ 2,000 MILES BETWEEN MY TWO VISITS TO THE DEALERSHIP. I WAS COMPLETELY STOCKED TO HEAR THIS. WHEN I RESEARCHED ONLINE, I SAW SEVERAL COMPLAINTS ABOUT STRUT ISSUE AT LOW MILEAGE WITH 2007 CAMRY. AND IT IS NOT A NORMAL SITUATION FOR STRUTS TO LEAK AT SUCH A LOW MILEAGE. BEING A RESPONSIBLE DRIVER, I HAVE GOTTEN ALL THE REPAIRS DONE. HOWEVER, THIS APPEARS TO AN ISSUE WITH THIS MODEL AND NOT JUST MY CAR. AND POTENTIALLY DEFECTIVE MODEL/PART. I AM HOPING THAT YOU WILL LOOK INTO THIS AND HELP IDENTIFY WHETHER TOYOTA SHOULD TAKE RESPONSIBILITY FOR THIS REPAIR/REPLACEMENT. NOT EVERY PERSON WITH THIS ISSUE WILL BE WILLING TO SPEND SUCH A HEFTY AMOUNT TO GET APPROPRIATE REPAIRS DONE IMMEDIATELY. AND MANY MAY NOT EVEN REALIZE THAT THERE IS AN ISSUE. THIS IS A SAFETY CONCERN NOT JUST FOR THE OWNERS BUT ALSO OTHERS.