NHTSA Complaint #10732979 — 2001 FORD ESCAPE

WE OPENED THE HATCH WINDOW AND THE GLASS POPPED OUT INTO MY HUSBANDS HANDS. THE DOOR AJAR KEPT RINGING BECAUSE THE GLASS WASN'T IN PLACE. SINCE THE SAME THING HAPPENED TO MY HUSBANDS 2001 ESCAPE IN MAY 2015 WE KNEW THAT PARTS WERE AVAILABLE, HOWEVER EXPENSIVE. THE BODY SHOP THAT WE TOOK THE VEHICLE TO ADVISED US TO CHECK IF THERE WERE ANY OUTSTANDING RECALLS FOR THIS SINCE IT SEEMS STRANGE FOR BOTH VEHICLES TO HAVE THE SAME PROBLEM. THE WINDOW HATCH ISN'T SOMETHING THAT WE GENERALLY USE SO IT ISN'T FROM OVER USE.