NHTSA Complaint #10732713 — 2009 FORD ESCAPE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10732713
Vehicle	2009 FORD ESCAPE
Component	VEHICLE SPEED CONTROL
Date of Incident	July 2, 2015
Date Filed	July 8, 2015
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

VEHICLE SURGED THEN STALLED, WITH ABSOLUTELY NO RESPONSE WHEN PRESSING ON THE ACCELERATOR. THE VEHICLE STUTTERED UNTIL WE CAME TO A COMPLETE STOP AND SHUT THE VEHICLE OFF. VEHICLE STARTED AND OPERATED WITHOUT INCIDENT UNTIL JULY 7, WHEN IT DISPLAYED THE SAME ISSUE (THIS TIME, THE VEHICLE STALLED ON THE HIGHWAY WHILE CRUISING AT A CONSTANT SPEED, WHICH PRESENTED A DANGEROUS SITUATION). WHEN CALLING THE LOCAL FORD DEALERSHIP, THEY INDICATE THAT THEY WOULD HAVE TO INSPECT THE VEHICLE, BUT THAT THEY MAY NOT REPLACE OR REPAIR ANYTHING. VERY UNSATISFACTORY RESPONSE CONSIDERING THAT THERE MAY HAVE BEEN AN ACCIDENT DUE TO THE FAULTINESS OF THEIR VEHICLE.

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