NHTSA Complaint #10732392 — 2011 NISSAN VERSA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN, THE STEERING WHEEL SEIZED OR BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TWO DEALERS, BUT THE FAILURE COULD NOT BE DUPLICATED. ONE DEALER RECOMMENDED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. ON ONE OCCASION, WHILE DRIVING AT APPROXIMATELY 60 MPH AND MERGING TO THE LEFT LANE, THE STEERING WHEEL BECAME LOOSE AND SUDDENLY SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO FIVE TREES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT WRIST, CERVICAL STRAINS, MUSCLE SPASMS AND THE LEFT SHOULDER WAS IMPACTED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.