NHTSA Complaint #10732049 — 2014 CHEVROLET CAPTIVA
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 10732049 |
| Vehicle | 2014 CHEVROLET CAPTIVA |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 37,250 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT MY LOCAL DEALER ON 6/22. THEY SAID IT WAS REPAIRED AND READY FOR PICK UP ON 6/24. THEY REPLACED THE PEDAL SYSTEM AND SAID THE ROAD TEST WAS GOOD AND MY VEHICLE WAS SAFE TO DRIVE. MY FAMILY AND I LEFT FOR VACATION IN THIS VEHICLE ON 6/27/15. WE DIDN'T THINK WE WOULD HAVE ANY RECURRING ISSUES. HALF WAY THROUGH OUR TRIP AT 80MPH ON THE HIGHWAY OUR CAR REDUCED ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE ONLY OPTION WAS TO PULL OFF ALONG HE HIGHWAY WITH OUR THREE CHILDREN IN THE VEHICLE. MY HUSBAND TURNED THE CAR OFF AND ON REPEATEDLY UNTIL THE LIGHTS FINALLY WENT OFF. WE TRAVELED A FEW MILES TO THE NEXT EXIT NOT ABLE TO DRIVE PAST 45MPH. THE THIRD AND FOURTH TIMES HAPPENED ON THE WAY HOME FROM VACATION ON 7/5/15. THE THIRD TIME THE VEHICLE DROPPED FROM 80MPH TO 40 MPH. THE FOURTH TIME WAS 75 MPH SBD MY HUSBAND PUT THE VEHICLE IN NEUTRAL SO IT WASN'T SUCH A DRASTIC CHANGE IN SPEED. BOTH OF THESE TIMES WE HAD TO PULL OFF THE HIGHWAY WITH OUR THREE CHILDREN ON HE VEHICLE. THIS VEHICLE IS UNSAFE TO DRIVE!!! I HAVE BEEN IN CONTACT WITH CHEVROLET CORP. I WILL CONTACT THEM AGAIN IN THE MORNING ABOUT THIS ISSUE.
Related Complaints for the 2014 CHEVROLET CAPTIVA
Other ELECTRONIC STABILITY CONTROL (ESC) Complaints
#11363653
I HAVE BEEN COMPLAINING ABOUT SAFETY ISSUES WITH MY CAR FOR OVER A YEAR; SINCE 71K MILES. OVER THE PAST 30 DAYS, I H...
#11360374
I HAVE A 2014 C. CAPTIVA AT 79K MILES, ONE SUNDAY ON MY WAY TO CHURCH, DRIVING ON THE HIGHWAY, I HEARD A POP AND THE ...
#11353941
THE CAR WILL GO COMPLETELY DEAD WITH 0 POWER AND THE KEY WILL NOT COME OUT OF THE IGNITION. OPEN THE HOOD AND POUND O...
#11349853
KEY IGNITION DOESN'T WORK HAVE HARD TIME TRYING GET CAR TO START. WHILE DRIVING ALL ELECTRICAL WILL GO OFF AND CAR WI...
#11341267
FREQUENTLY CAR WILL NOT START EVEN WITH GOOD BATTERY AND CABLE CONNECTIONS. WHILE DRIVING CAR WILL LOSE POWER. THE 3 ...
Recent Complaints for the 2014 CHEVROLET CAPTIVA
#11539471
ELECTRICAL SYSTEM
The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling th...
#11539471
INTERIOR LIGHTING
The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling th...
#11521542
ELECTRICAL SYSTEM:IGNITION
Key gets stuck in the ignition. Turns off to ACC, but won’t turn back to LOCK. Cannot remove key.
#11516921
ELECTRICAL SYSTEM
The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various spee...
#11516921
SEATS
The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various spee...