NHTSA Complaint #10731807 — 2011 FORD F-150

GOING UP HIGHWAY @ 55MPH. PULLED AROUND A VEHICLE TO PASS. ONCE, I WAS IN THE ONCOMING TRAFFIC THE ENGINE SUDDENLY LOST POWER, CHUGGED, AND WAS STUMBLING OVER ITSELF. I THEN GOT BACK BEHIND THE VEHICLE I WAS PASSING. THE 4 PASSENGERS AND I WERE ALL QUIET AND THEN FREAKED OUT. AFTER A WHILE WE PULLED OUT AND ACCELERATED TO GO UP ROAD AGAIN, TRUCK DOGGED OUT. WE HAD NO CLUE WHAT WAS HAPPENING, BUT EVERYONE WAS FREAKED OUT. WE CALLED BIRTHDAY PARTY DESTINATION TO TELL THEM WE HAVE VEHICLE TROUBLE AND CAN'T MAKE IT. DROVE IT DOWN HILL ALL THE WHILE WORRIED THE ENGINE WAS GOING TO BLOW. DROVE IT DIRECTLY TO DEALERSHIP WHO STATED THEY HAD NO CLUE AND DID NOT WANT US TO LEAVE IT THERE. SAID SET UP APPT. 7-10 DAYS OUT. PARKED IT UNTIL APPT. THEN THEY REPLACED ALL SPARK PLUGS. WE ALSO HAVE HAD TROUBLES WITH THE BRAKING. WHERE IT SUDDENLY TAKES EXTRA EFFORT AND REQUIRES THE DRIVER TO PRESS HARD ON THE BRAKES TO GET IT TO SLOW DOWN. WHEN WE'VE DRIVEN IT TO FORD FOR REPAIR THEY THROW THEIR HANDS UP, ACT FRUSTRATED, LIKE THEY DO NOT HAVE ANY CLUE AS TO WHAT THE PROBLEMS ARE. WE WERE HESITANT TO RENEW OUR STATE TAGS AS IT SITS PARKED MOST OF THE TIME, SINCE IT CHUGGED ON LEVEL SURFACE WITH NO RAIN PRESENT, AND THE MECHANICS LIGHT CAME ON. WE FEEL SCARED DRIVING IT AND IT HAS REMAINED PARKED FOR 3+ WEEKS. THIS IS OUR NEWEST VEHICLE, WHICH LOOKS NEW AND YET WE CAN'T DRIVE IT. WE'RE NOT MADE OUT OF MONEY, AND CAN NOT EASILY REPLACE THIS TRUCK. WE WANT FORD TO FIX THE ENGINE AND THE BRAKES, AND NOT ACT LIKE THEY HAVE NO IDEA ABOUT THESE PROBLEMS. FORD WANTS US TO TAKE THE LOSS ON THE VEHICLE VALUE OR CONTINUE DRIVING IT UNTIL SOMETHING BAD HAPPENS. THEY WANT NOTHING IN WRITING. AND, WE DO NOT WANT TO SELL THE VEHICLE TO A STRANGER. WE'D ALLOW YOU TO INSPECT OUR VEHICLE....AND DRIVE IT FOR A TEST DRIVE. WOULD YOU WANT TO BE DRIVING THIS VEHICLE WITH YOUR YOUNG CHILDREN AS PASSENGERS?